Gaming should always be an enjoyable experience. At 36jili, we are committed to helping every player in the Philippines stay in control, recognise warning signs early, and access support whenever they need it.
Six core principles that guide how 36jili supports responsible gaming across the Philippines.
Only players who are 21 years of age or older are permitted to register and play on 36jili. We verify age during the registration process and reserve the right to request additional identification documents at any time. Protecting minors from gambling harm is a non-negotiable priority for our platform. If we discover that an underage individual has created an account, it will be closed immediately and any funds returned. We encourage parents and guardians to use device-level parental controls to prevent unauthorised access.
Setting a deposit limit is one of the most effective ways to keep your gaming budget under control. 36jili allows players to set daily, weekly, or monthly deposit caps directly from their account settings. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period. We strongly encourage every player to set a limit that reflects their personal financial situation before they start playing. Responsible budgeting ensures that gaming stays a source of entertainment rather than financial stress.
It is easy to lose track of time when you are enjoying your favourite games, which is why we provide session time reminders for all players. You can set a session duration limit so that the platform notifies you when your chosen time has elapsed. Taking regular breaks helps you stay refreshed and make clearer decisions while playing. We recommend scheduling gaming sessions in advance and treating them like any other leisure activity with a defined start and end time. Healthy time management is a key part of keeping gaming fun and sustainable.
If you feel that you need a short pause from gaming, our Take a Break feature lets you temporarily suspend your account for a period of your choosing, from 24 hours up to several weeks. During this period, you will not be able to log in, place bets, or receive any promotional communications from us. This tool is designed for players who want a brief reset without committing to a longer exclusion. Your account and balance will be safely preserved and ready when your break period ends. We believe that stepping back when needed is a sign of smart, responsible play.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period, and we will do our best to ensure you are removed from all marketing lists. We take self-exclusion requests seriously and process them as quickly as possible to protect the player. If you are struggling with problem gambling, self-exclusion is a meaningful step toward regaining control of your life. Please contact our support team to initiate the process at any time.
If you or someone you know is experiencing difficulties related to gambling, help is available in the Philippines. We encourage players to reach out to qualified counselling services and support organisations that specialise in gambling-related concerns. Talking to a trusted friend, family member, or professional can make a significant difference when you are feeling overwhelmed. Our support team is also available to guide you toward the right tools and resources on the platform. Remember, seeking help is a courageous and positive step, and you do not have to face these challenges alone.
Problem gambling can develop gradually. Knowing what to look for helps you or someone close to you take action before things escalate.
Read Our FAQContinuing to play in an attempt to recover money you have already lost is one of the clearest indicators of problem gambling behaviour. Every gaming session should be treated as independent entertainment with its own budget.
If you find yourself regularly spending more than you planned, or using money set aside for essential expenses like rent, food, or bills, it is time to pause and reassess your gaming habits.
Feeling anxious, irritable, or depressed when you are not playing, or experiencing extreme highs and lows based on wins and losses, suggests that gaming may be affecting your emotional wellbeing.
Feeling the need to conceal how much time or money you spend on gaming from family or friends is a significant warning sign that your relationship with gambling may have become unhealthy.
If you have tried to reduce or stop gaming but found it difficult or impossible to do so, this is a strong indicator that professional support may be beneficial for you.
Quick answers to help you understand the tools and policies available to you on 36jili.
Join thousands of Filipino players who enjoy 36jili responsibly every day. Set your limits, know your boundaries, and make every session count.